Terms and Conditions of Sale

  1. Prices are F.O.B our warehouse.
  2. All prices are subject to change without notice.
  3. Delivery to the carrier constitutes delivery to the buyer, and the seller shall not be responsible for damage caused in transit.
  4. The buyer is responsible to inspect all goods immediately upon delivery.
  5. Suitability of product, installation procedures, and installation conditions are the responsibility of the buyer. The seller will not be responsible for chipping, cracking, crazing, shading or loosening from the setting bed.
  6. A 25% handling charge will be applied on returned goods accepted by the seller. Only tile in original, full boxes may be returned. Returns must be made within 30 days of invoice.
  7. All sales are cash unless on approved credit. On credit purchases, accounts 30 days or more past due are subject to a service charge of 18% per annum, or 1.5% per month.
  8. In no event shall the seller be liable for consequential or incidental damage of any kind and in no event shall the liability of the seller for defects in goods sold exceed the invoice price of such goods.
  9. Setting materials and grouts will not be accepted as returns.
  10. There will be no returns on special orders.
  11. Claims due to shading or dye lot will not be considered after installation.